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Legal Notice and Terms of Use of the Website

In compliance with Law 34/2002 of 11 July on Information Society Services and Electronic Commerce, the User is hereby informed that the owner of the website www.becasaessential.com (hereinafter the “Website“) is GSVC Thunder FinCo 2 B.V., whose identification details are as follows:

  • Registered address: Calle del Príncipe de Vergara, 112, Planta Cuarta, 28002, Madrid
  • Tax Id (NIF): N0262801D
  • Registration details: company registered with the Chamber of Commerce (Kamer van Koophandel) in the Netherlands (Bussiness Registrer) and whose ‘CCI number’ (identifier) is 89045319.

The term “User” includes any person accessing the Website, either directly, or from any other point on the Internet.

The User can make enquiries by sending a letter by post to the above address or via the contact email address privacy@greystar.com.

1. Access to and Operation of the Website

The Legal Notice and Terms of Use regulate Users’ access to and use of the Website, the purpose of which is to offer the opportunity to request temporary rental booking services (long stays or co-living) and to contract them on this site.

2. Using the Website

The User undertakes to make appropriate use of the contents of the Website and undertakes to:

  • Provide truthful and accurate information about the data requested on the various forms, and keep them updated, every time they use the Website;
  • Not engage in activities that are illicit, illegal or contrary to good faith and public order.
  • Not disseminate content or propaganda of a racist, xenophobic, discriminatory nature due to race, sex, ideology, religion or that in any way violates morality, public order, fundamental rights, public freedoms, honour, privacy or the reputation of third parties and, in general, current laws;
  • Not cause damage to the physical and logical systems of the Website, of the suppliers of BE CASA ESSENTIAL or of third parties, nor to introduce or spread any computer viruses in the network or any other physical or logical systems that may cause the aforementioned damage;
  • Not use the contents of the Website and the information on it to send advertising, or send messages for any other commercial purpose, or collect or store personal data from third parties;
  • Not attempt to access and use other users’ email accounts and modify or tamper with their messages.

BE CASA ESSENTIAL reserves the right to make, without prior notice, any changes it deems appropriate to its Website, and may change, delete or add content and the services provided through it, including the way in which they are presented or located on the Website. We therefore recommend that the User access and read this Legal Notice regularly.

3. Additional Information

If you submit a request for a reservation using the form provided for this purpose, you will receive a binding commercial offer by email and, if you express your interest in a reliable manner, the corresponding rental contract will be issued. This document will stipulate the terms and conditions of the services offered via this website.

The booking service is managed by an outsourced UK company named LAVANDA VENTURES LTD. with registered office at 1 Long Lane, London, SE1 4PG, United Kingdom, VAT Number GB203361357 and Registered in England and Wales under Registration Number 09059982. The management and administration services are provided privately through an online booking engine system called “LAVANDA” for accommodation in the various apartments operated by Greystar Group companies. This system allows the client to make a reservation directly and quickly through the website: www.becasaessential.com, and will also operate as the application’s email service provider during the booking process, and will be responsible for maintaining the booking engine.

For more information about LAVANDA’s booking engine system and its privacy policy, please see https://getlavanda.com/privacy-policy.

4. Liabilities

a) Liabilities relating to the use of the Website: The User is solely liable for any infringements that the User may commit or damages that the User may cause when using the Website, and BE CASA ESSENTIAL is hereby released from any kind of liability that may arise from the User’s actions.

BE CASA ESSENTIAL will make every reasonable effort and use all reasonable means to provide up-to-date and reliable information on the Website. However, BE CASA ESSENTIAL does not offer any guarantee regarding the presence of errors or possible inaccuracies and/or omissions in any of the content accessible through this Website.

The User is solely liable for any claim or legal, judicial or extrajudicial action brought by third parties against BE CASA ESSENTIAL based on the use of the Website by the User. Where applicable, the User shall bear all expenses, costs and indemnities incurred by BE CASA ESSENTIAL as a result of such claims or lawsuits.

b) Liability relating to the operation of the Website: BE CASA ESSENTIAL declines all liability that may arise from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operation of electronic systems.

It also declines any liability that may arise from delays or blockages in the operation of this electronic system caused by deficiencies or overloading of telephone lines or the Internet, as well as damage caused by third parties through unauthorised interference beyond the control of BE CASA ESSENTIAL. BE CASA ESSENTIAL shall be entitled to suspend temporarily, and without prior notice, access to the Website for maintenance, repair, updating or improvement operations.

c) Liability relating to the content: BE CASA ESSENTIAL shall not be held liable, except to the extent required by law, for any damage or harm that may be caused by the use, reproduction, distribution or public communication or any type of activity carried out on the texts and/or photographs that are protected by intellectual property rights belonging to third parties if the User has not previously obtained the necessary authorisation from the owners for the use that he/she is making or intends to make of them.

Furthermore, BE CASA ESSENTIAL shall not be held liable for any information sent by the User when it does not have effective knowledge that the information stored is illicit or that it harms the property or rights of a third party that could be subject to compensation. As soon as BE CASA ESSENTIAL becomes aware that it is hosting data of the type mentioned above, it undertakes to act diligently to remove or prevent access to such data.

In any case, if you wish to lodge a complaint related to the contents included in any of the sections of this Website, you can do so by contacting BE CASA ESSENTIAL through the contact addresses indicated on the Website.

5. Third-party links

a) Linking website: Third parties intending to link to this site must comply with current legislation and may not host content that is inappropriate and/or unlawful. Under no circumstances shall BE CASA ESSENTIAL be held liable for the content of third-party websites, nor does it promote, guarantee, supervise or recommend the content of such sites. Should the linking website fail to comply with any of the above, it shall be required to remove the link immediately.

b) Linked website: This website may include links to third-party websites that allow the User to access them. Notwithstanding the foregoing, BE CASA ESSENTIAL is not responsible for the content of these linked websites; it is the User’s responsibility to accept and check the access terms each time the User accesses them. This Legal Notice and Terms of Use refer only to this website and BE CASA ESSENTIAL contents, and do not apply to links or third-party websites that can be accessed through the Website.

Such links or references have a purpose that does not imply support, approval, commercialisation or any relationship between BE CASA ESSENTIAL and the persons or entities that own the sites where they are located.

6. Intellectual and Industrial Property Rights regarding the Contents

All content on the Website, unless otherwise indicated, is the exclusive property of BE CASA ESSENTIAL, including, but not limited to, the graphic design, source code, logos, texts, graphics, illustrations, photographs and other elements that appear on the Website. Furthermore, all trade names, trademarks or distinctive signs of any kind contained on the Website are protected by Law.

BE CASA ESSENTIAL does not grant the User any type of licence or authorisation for the personal use of its intellectual and industrial property rights or any other right related to its Website and the services provided therein.

Therefore, the User acknowledges that the copying, distribution, commercialisation, transformation and, in general, any other form of use, by any means, of all or part of the contents of this Website constitutes an infringement of the intellectual and/or industrial property rights of BE CASA ESSENTIAL or of the owner of the same.

7. Advertising

Advertising or sponsored content may be hosted on the Website. Advertisers or sponsors are solely responsible for ensuring that material submitted to be included on the Website complies with the laws that apply in each case.

BE CASA ESSENTIAL shall not be liable for any error, inaccuracy or irregularity that may be contained in the advertising content of the sponsors. In any case, to file a complaint related to the advertising inserted on this website, you can contact BE CASA ESSENTIAL through the means indicated above.

8. Processing of Personal Data and Cookies

To learn about how BE CASA ESSENTIAL will process the personal data obtained related to this Website, please refer to the Privacy Policy. Please read this Legal Notice carefully before using the Website. Regarding the use of cookies or similar technologies on this Website, please refer to the Cookies Policy.

9. Applicable Law and Jurisdiction

BE CASA ESSENTIAL will take action against any breach of this Legal Notice and Terms of Use, and against any improper use of the website, exercising all the civil and criminal actions to which it is entitled, and which are provided by law.

This Legal Notice and Terms of Use shall be governed by and construed in accordance with Spanish law.

Any dispute that may arise from the use of this Website or from this Legal Notice and Terms of Use document shall be brought before the courts of the city of Madrid (Spain), and in the case of a User acting as a consumer, before the court of the User’s/consumer’s place of residence.

Users, if acting as consumers, may also submit any dispute arising from or related to this Legal Notice and Terms of Use document to an alternative dispute resolution (“ADR”) procedure.

The European Commission’s list of available ADR platforms can be found at the following link: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage

Notwithstanding the foregoing, Be Casa does not undertake and is not obliged to take part in online dispute resolution processes before the consumer arbitration body.

10. Nullity and Ineffectiveness of Clauses

If any clause included in this Legal Notice and Terms of Use document were declared totally or partially null and void or ineffective, such nullity or ineffectiveness shall only affect such provision or the part thereof that is null and void or ineffective, and this Legal Notice and Terms of Use shall remain in force in all other respects, and the provision, in whole or in part, shall be deemed not to have been included.

11. Contact

If you have any questions or comments about this Legal Notice and Terms of Use document, please contact us by email at privacy@greystar.com.